Order Management and Fulfillment Workflows

Order Workflow Automation

Streamline your order processing with automated workflows that route orders to the right suppliers and manage fulfillment.

Order Routing Rules

Set up intelligent order routing based on:
• Product availability
• Supplier shipping costs
• Geographic proximity
• Supplier performance metrics
• Custom business rules

Supplier Notifications

Configure how suppliers receive order notifications:
• Email alerts with order details
• API webhooks for real-time updates
• CSV/XML file exports
• Direct integration with supplier systems

Tracking Management

Automate tracking number collection and customer notifications:
• Pull tracking from supplier APIs
• Parse tracking emails automatically
• Update channel tracking info
• Send customer notifications

Exception Handling

Handle common order issues automatically:
• Out of stock products
• Pricing discrepancies
• Shipping address validation
• Payment processing issues